How do I know if my order has shipped?
We will send you a separate email as soon as your package has left our warehouse.

How long does shipping take?
Orders are shipped based on item availability. Because each item is Made-To-Order, orders will typically ship out within 1-3 weeks. This does not include the time spent in transit.

Transit times will vary based upon a few different conditions, including but not limited to:
  • Total distance between us and you
  • Whether your parcel is a domestic (Continental US) or International (everywhere else) shipment
  • What delivery method you select

Any inquiries regarding the exact location of your package should be made to the carrier directly. Checking the tracking number in your Shipment Confirmation is usually the best way to check. We only have as much information as can be seen by you through your tracking number.

Shipping fees are calculated based on weight and distance.

How much does shipping cost?
All shipping rates will vary depending on a few different factors, some of which include:
  • Domestic vs International shipments
  • Total weight of package
  • Selected shipping method
We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.

***Customers may be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.***

What is your return policy?
All sales are final. Please make sure that your order is correct at the time checkout.
If an item is defective or damaged, please contact us by email to request a return.
Email us at percslive@gmail.com

Can I cancel my order?
If we haven't shipped it out yet, we’re happy to help with your order. Just drop us an email at percslive@gmail.com and we’ll handle it.